Privacy Policy

Your data belongs to you.

At Titlee, we place as much importance on the trust you place in us as we do on the objects we design.
The personal information you entrust to us is used only when necessary: to prepare your order, respond to your requests, track your delivery or, if you have chosen to do so, send you our newsletter.
We never sell your personal data to third parties.
This privacy policy explains what data is collected, why it is collected, and what your rights are.

1. Data Controller

The controller of the personal data collected on the website www.titlee.fr East
TITLEE SASU
28 rue Henri Kleynhoff
94250 Gentilly – France
E-mail : contact@titlee.fr

2. What data is collected?

Depending on how you use the site, we may collect the following information:

During an order

  • Last name and first name ;
  • billing address ;
  • shipping address ;
  • e-mail address ;
  • phone number (if required for delivery); ;
  • Order details.

When creating an account

  • last name ;
  • e-mail address ;
  • order history.

During your browsing
Subject to your consent when required:

  • IP address ;
  • information related to your browser and device; ;
  • Pages viewed: ;
  • Navigation time; ;
  • audience measurement data.

When you sign up for the newsletter

  • email address.

3. Why is this data collected?

Your data is used to:

  • process and ship your orders; ;
  • track your delivery ;
  • manage your customer account ;
  • respond to your contact requests; ;
  • issue invoices in accordance with our legal obligations; ;
  • improve the functionality and performance of the site; ;
  • send you our newsletter if you have consented to it.

4. Legal basis for processing

The treatments carried out are based on:

  • the performance of the contract when you place an order; ;
  • your consent to send the newsletter and certain cookies; ;
  • our legal obligations (accounting, invoicing, guarantees, etc.); ;
  • our legitimate interest in ensuring the security of the site and improving its operation.

5. Data recipients

Your data is exclusively intended for the individuals and service providers necessary for Titlee to function. It may specifically be transmitted to:

  • PayPal Checkout, for secure payment processing; ;
  • Colissimo and UPS for order shipping; ;
  • Brevo, for sending the newsletter; ;
  • Google Analytics, subject to your consent, for site audience measurement; ;
  • our technical service providers involved in hosting and maintaining the site.

These service providers use your data only as part of the services they provide to Titlee and in accordance with their own legal obligations.

6. Shelf life

Your data is kept only for the duration necessary for the purposes for which it was collected. As a guide:

  • order-related data: for the period required by accounting and tax obligations; ;
  • customer account: until its deletion or after a prolonged period of inactivity; ;
  • newsletter: until you withdraw your consent; ;
  • statistical data: according to the durations provided by the tools used.

7. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights, among others:

  • right of access ;
  • Right of rectification ;
  • right to erasure ;
  • right to restriction of processing; ;
  • right to object ;
  • right to data portability; ;
  • right to withdraw your consent at any time when the processing is based on it.

You can exercise these rights by writing to us at: contact@titlee.fr
If you consider, after contacting us, that your rights are not being respected, you can file a complaint with the CNIL.

8. Security

Titlee implements technical and organizational measures designed to protect your data against unauthorized access, loss, destruction, or accidental disclosure.
Payments are made via a secure payment service provider. Bank details are never stored by Titlee.

9. Cookies

The site uses cookies that are necessary for its proper operation as well as, subject to your consent, audience measurement cookies.
You can modify your preferences at any time via the cookie management banner.
To learn more, we invite you to consult our Cookie Policy.

10. Update of this Policy

This Privacy Policy may be subject to change in order to reflect legislative, regulatory, or technical developments.
The version published on the website is the only one applicable.